Paladin Consulting is currently hiring two Area Customer Service Coordinators to join our team working onsite at our client's locations in Bridgeport, CT, Shelton, CT and Torrington, CT.
The ideal candidate will live toward the middle in the Waterbury, CT area.
*Job Title: Area Customer Service Coordinator*
*Work Location: Bridgeport, CT, Shelton, CT and Torrington, CT*
*Duration: Long-term contract with option to hire*
*Hours: Monday-Friday 7:30am-4:30pm*
*Education/Experience Required: High school or equivalent*
*Job Description:*
There is a need for 2 people.
1 will cover the area North of Hartford Ct and the other will cover South of Hartford.
There is no driving once you get to work each day.
areas are as follows:
these are the primary locations.
At times, depending on staffing levels we have asked them to cross over, but not often.
They are reimbursed mileage.
*Locations Hartford South/East*
* Hartford
* New Britain
* New Haven
* Rocky Hill
* East Hartford
* Shelton
* Norwich
* Waterford
*Locations Hartford North/West*
* Hartford
* Windsor
* East Hartford
* Torrington
This is Driving at times but not during day only to location
YOU WILL GET SCHEDULE IN ADVANCE.
ALL LOCATONS ARE WITHIN 15 MILES OF HOME BASE.
IF OUTSIDE OF THE 15MILE RADIUS, THEN TIME AND MILEAGE WILL BE PAID.
You are the fill in at locations under an area.
*Responsibilities* *:*
* Mail sorting, Mail postage, Mail Research.
Print jobs including operating copiers, and finishing equipment.
* They may be required to lift box of paper, under 50 lbs.
* Assistance is available at most locations.
Standing if at a site that provides print jobs
*Skills & Qualifications* *:*
* Experience needs is 1-2 years experience with Mail operations and/or Print Services preferred but will train a person that is responsible and reliable.
Customer Service skills a plus.
* Dress code is business casual - no jeans and colored shirt.
* Requires high school diploma plus 12 months of related work experience.
Post High Schooleducation encouraged and preferred
* Could be required to move locations in one day should the business require it.
Also, ability tocover accounts between 40-50 miles
* Requires intermediate skill level on most common software applications including file foldermanagement and navigating to network production folders.
* Must maintain and accurately submit monthly expenses in a timely manner following propercoding requirements.
* Possesses ability to work in a team environment by maintaining positive, productive relationshipswith co-workers
* Possesses ability to adapt to changing situations, flexibility, high motivation, and sense ofurgency.
* Possesses basic math skills.
* Possesses judgment in making sound justifiable decisions and taking action in solving problems.
* Possesses ability to perform repetitive work by continuously executing different tasks accordingto set procedures, sequence or pace while maintaining quality and output standards.
* Possesses commitment to task by having started and persisted with specific courses of action.
* Possesses excellent oral communication skills by being able to clearly present informationthrough the spoken word in positive and negative circumstances.
* Possesses working knowledge of account services to facilitate job scheduling.
* Possesses ability to comprehend written and verbal instructions from customers and effectivelytranslate to site resources
* Possesses ability to resolve customer related issues.
* Possesses ability to troubleshoot and coordinate problem resolution.
* Possesses proficiency in the use of Microsoft and computers.
* Routinely may be asked to report to an alternate site on any given day which could result inwalking, driving or other modes of transportation to that alternate site and a longer commute time
* that exceeds scheduled shift
* Typically, an office / warehouse environment with adequate lighting and ventilation, and a normalrange of temperature and noise level
* Must be fully Covid Vax and drive.
_*For more information or to view other opportunities, visit us at *_ _ *www.
paladininc.
com.
*_
Job Type: Contract
Salary: $19.
50 per hour
Shift:
* Morning shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Work Location: In person
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